Gaps in ICT use undermine delivery of regulatory services, CAG warns

Dar es Salaam. Tanzania’s digital transformation drive is facing critical setbacks due to the poor management and utilisation of ICT systems among key regulatory authorities, the performance audit report by the Controller and Auditor General (CAG) has warned.

The 2023/24 audit, which focused on the e-Government Authority (e-GA) and its role in overseeing ICT implementation, raises questions about Tanzania’s readiness to deliver regulatory services efficiently in a fast-evolving digital world.