Unsung volunteers: How Dar residents help manage traffic

This phenomenon is most prevalent in high-traffic areas where official traffic police presence is often lacking.

Many areas suffer from chronic traffic jams, notably Mabibo Market, Sinza Darajani, and Buguruni, especially during rush hours, leaving drivers frustrated and often stuck for long periods.

In these troublesome zones, ordinary citizens have taken it upon themselves to manage the flow of vehicles, stepping into the shoes of traffic police officers.

These self-appointed traffic controllers often position themselves at busy intersections and junctions, directing cars, motorcycles, and pedestrians with a combination of hand signals, whistles, and even makeshift signs.

Their primary goal is to alleviate congestion and maintain a steady flow of traffic, preventing the chaos and standstills that are all too common in these areas.

One such citizen traffic controller at Mabibo Market, Daniel Kuburu, describes his motivation for taking on this responsibility.

"I live in this neighbourhood, and every day, I would see people stuck in traffic for hours. There were so many arguments and even accidents because everyone wanted to move at the same time. I decided to help by directing traffic, and it has made a big difference," he said.

 Mr Kuburu, who is also famously known as 'Kubwakubwa, like many others, operates in an area notorious for its traffic jams.

 He explains that by keeping vehicles moving and preventing gridlock, he and his fellow citizen controllers help reduce road rage and the likelihood of collisions.

"It's not an easy job. But when I see traffic flowing smoothly, I feel like I've contributed something positive to my community," he shared.

Ms Agnes Matiasi, another controller at Sinza Darajani near the junction leading to Salma Kikwete Secondary School, echoes this sentiment, underscoring the community-driven aspect of their work.

"We are doing this for our people. If we don't step in, no one else will, and the chaos will continue. It's not just about moving cars; it's about making our streets safer for everyone," she says.

Mr Ali Kombo, a veteran in this unofficial role who started in 2021 when he was living in Buguruni before moving to Mabibo Mwisho in 2023, shares his experiences with a wry smile.

"I've been doing this for years. At first, people were sceptical, but now they appreciate it. Sometimes the police come and support us because they know we're not trying to take over their jobs; we're just helping out where we can," he explains.

For drivers navigating these congested routes, the presence of citizen traffic controllers is often met with mixed feelings. Many appreciate their efforts, recognising the immediate impact on traffic flow and reduced travel times. "These guys are doing a great job," says Ms Amina Shaaban, a daily commuter.

"When they're around, I can get to work much faster. They know the shortcuts and how to manage the traffic," she shared.

A taxi driver from Muhalitani, Tandale, Mr Christian Mabula, adds with admiration, "I've been driving this route for over a decade, and the difference these guys make is unbelievable. They don't get paid for this, officially; they do it because they care. We need more people like them."

However, the story isn't all positive. Some drivers accuse these citizen controllers of overstepping their boundaries, pointing to instances where they have confiscated keys from motorcycles or demanded bribes.

"Sometimes, they act like they have the authority of the police. They've taken my keys before, and when I asked why, they called the traffic police on me. It felt like they were setting me up to ask for money," complained Mr Hamisi Mbwana, a motorcyclist.

Mr Sijaona Joshua, a driver in Magomeni, expressed concern over the lack of regulation: "While I appreciate their help, there have been times when they caused more confusion, especially when different controllers give conflicting directions. There needs to be some form of training or oversight."

On the other hand, Daladala driver Dickson Emmanuel comments that the phenomenon underscores both the ingenuity and challenges that arise when individuals step in to address systemic issues.

“While their efforts can provide temporary relief, they also reveal the gaps in existing traffic management systems and the need for comprehensive reforms,” he revealed.

For his part, Tanzania's traffic chief, Mr Ramadhan Ng'azi, acknowledges the contributions of these citizen controllers but emphasises the importance of maintaining order and legality.

"While we appreciate the community's initiative in helping manage traffic, it is crucial that all traffic control activities are conducted within the framework of the law. We are looking at ways to integrate willing community members into our traffic management system, ensuring they receive proper training and support," he noted.