Airtel launches first eSIM card services in Tanzania

Airtel Tanzania today March 16, became the first telecom in Tanzania to launching eSIM (embedded SIM) – a digital SIM that enables customers to access the same functionality like physical SIM available in the market. 

The eSIM is a form of programmable SIM card that is embedded directly onto the Universal Integrated Circuit Card chip permanently attached to your phone.

Speaking in Dar es Salaam during the launch, Airtel Tanzania’s director of communications Beatrice Singano said that Airtel has paved the way by becoming the first eSIM provider in Tanzania.

According to her the company has been investing in innovative products and services that fit the daily digital lives of our customers and the launch of the eSIM is a testimony their commitment to Tanzania.

 “With the introduction of eSIM in the country, Airtel continues to stay ahead as far as innovation is concerned giving Airtel customers convenience, affordability and flexibility while championing technological advancement by creating innovative platforms and opportunities that make life simpler,” said Ms Singano.

She added eSIM service is now available on the Airtel network and customers who wish to switch their current physical SIM cards to eSIM will need to visit any Airtel Shop in the country and be guided to swap their SIM to an eSIM.

Customers can also add a new number onto the eSIM, while continue using the existing physical SIM. With eSIM from Airtel Tanzania, they no longer need to have several phones to accommodate the sim card and can use up to five numbers with a single phone.

Even customers of other operators can take Airtel number on their eSIM if they have an eSIM compatible phone.

‘Not all phones are compatible with eSIM. However, a customer can dial *#06# to see whether their phone supports eSIM. On dialling *#06# for compatible phones an EID number will be displayed’, said Singano, adding that an eSIM card cannot be removed or stolen, whereas removable SIM cards are sometimes stolen, and used in scams hence high security.

Singano said that with eSIM, a customer can use up to five different mobile numbers with a single phone and avoid the unnecessary burden of carrying more than one handset.

“We are confident that our customers will quickly move to our eSIM for what it delivers Airtel Tanzania continues to ensure seamless and affordable services to all,” she said.