CRDB Bank Head of Customer Experience, Yolanda Uriyo (second right) receives this year’s Quality Service Excellence Award from the Chief Executive Advisor of the European Society for Quality Research Michael Harris (ESQR). She was accompanied by the a representative from Tanzania Embassy in Brussels, Vivian Rutaihwa (first right), CRDB Bank’s Head of Corporate Social Investment, Jadi Ngwale (centre) and a Senior Manager Service Quality Assurance, Mshindo Magimba. PHOTO | THE CITIZEN CORRESPONDENT
The award comes from the European Society for Quality Research (ESQR) and was presented to the bank during the awards presentation ceremony in Brussels, Belgium, according to a statement issued in Dar es Salaam on July 2
