Bolt rolls out new safety monitoring feature in Tanzania
What you need to know:
- Bolt will now have the ability to automatically engage with riders and drivers in-app when a vehicle remains still for too long to confirm everything is okay.
Dar es Salaam. Bolt has rolled out new Trip Safety Monitoring features for ride-hailing vehicles, offering drivers and riders more support from their dedicated in-house, specially trained safety team.
Bolt will now have the ability to automatically engage with riders and drivers in-app when a vehicle remains still for too long to confirm everything is okay.
The feature will provide drivers and riders with the option to directly call emergency services, share the trip, record the audio, or request Bolt Assistance with one touch via the in-app notification.
Bolt plans to roll out even more Trip Safety Monitoring features, including route deviation and delayed ride completion.
This is all part of Bolt’s ongoing investment in upgrades to safety features on its platform, enabling Bolt to provide more support for drivers and riders and helping to identify and deter improper driver and passenger behaviour.
In addition to this, features that help ensure the safety of Bolt trips for drivers and riders include in-app Safety Toolkit features like trip sharing for real-time location sharing with friends and family and the Emergency Assist button to help riders quickly and discreetly alert emergency services or private security partners if they ever feel uncomfortable during a ride.
Takura Malaba, Regional Manager, East and Southern Africa, said: “At Bolt, safety is our top priority, and we regularly invest in new products and features to continue to improve the safety ecosystem of the Bolt app, offering drivers and riders a high-quality ride-hailing experience.
Rolling out new Trip Safety Monitoring features is the latest upgrade to our ongoing efforts to make it as easy as possible for drivers and riders to seek support if they ever need it during a Bolt trip and identify anything out of the ordinary to help prevent unlikely safety cases from happening in the first place.”
The rollout of Bolt’s new Trip Safety Monitoring features is part of a longer-term upgrade of stationary vehicle monitoring, supporting Bolt’s dedicated safety team’s ongoing efforts to identify anything out of the ordinary once a trip starts.
